Privacy Policy

1. Controller

The controller within the meaning of the General Data Protection Regulation (GDPR) is:

LiveX Agency
operated by ITsolveX e.K.
Owner: Dennis Kühn
Dorfaue 11
14979 Großbeeren
Germany

2. General Information on Data Processing

We process personal data only to the extent necessary to provide a functional website and our content and services. Personal data is processed only with the user's consent or where processing is permitted by law.

3. Hosting & Technical Operation

This website is hosted on our own server located in Germany. When you visit our website, the server automatically collects and stores the following information in server log files:

IP address of the requesting device
Date and time of access
Name and URL of the retrieved file
Volume of data transferred
Browser and operating system used
Referrer URL (previously visited page)

This data is used exclusively to ensure stable and secure operation of our website. It is not merged with any other data sources.

Legal basis: Art. 6(1)(f) GDPR (legitimate interest in secure and stable operation)
Retention period: 7 days, then automatically deleted

4. Contact Form & Applications

Our website provides a contact and application form. The following data is collected when you use the form:

First and last name (required)
Email address (required)
Phone number (optional)
Message / application text (required)
Type of enquiry (Creator or LIVE Manager)
IP address (for abuse prevention, technically necessary)

The data you submit is used exclusively to process your enquiry or application. It is not shared with third parties.

Legal basis: Art. 6(1)(b) GDPR (pre-contractual measures) and Art. 6(1)(f) GDPR (legitimate interest in abuse prevention with respect to IP storage)
Retention period: Enquiries are stored as long as necessary for processing, and deleted after 2 years at the latest, unless statutory retention obligations apply.

5. Email Communication

When you contact us by email or receive a reply to your enquiry, the personal data transmitted (name, email address, message content) is stored to process your request. Emails are sent via our own SMTP mail server without the involvement of external email service providers.

Legal basis: Art. 6(1)(b) and (f) GDPR

6. Cookies

This website does not use tracking cookies, analytics cookies or marketing cookies. No cookies are set that enable the identification or tracking of visitors.

The internal administration area uses only technically necessary session cookies, which are deleted when you log out or close your browser. These cookies are relevant only to logged-in administrators and have no effect on regular website visitors.

A cookie consent banner is not required, as no cookies or tracking technologies subject to consent are used (§ 25 TTDSG, German Telecommunications-Telemedia Data Protection Act).

7. No Analytics or Tracking Tools

This website does not integrate any web analytics services (e.g. Google Analytics, Matomo) or advertising technologies (e.g. Facebook Pixel, Google Ads). No tracking or profiling of visitors takes place.

8. External Links

Our website contains links to external websites, in particular to TikTok. The respective operators are responsible for the content and privacy practices of those external sites. We have no influence over their data processing.

9. Your Rights as a Data Subject

You have the following rights with regard to your personal data:

Right of access (Art. 15 GDPR)
Right to rectification (Art. 16 GDPR)
Right to erasure (Art. 17 GDPR)
Right to restriction of processing (Art. 18 GDPR)
Right to data portability (Art. 20 GDPR)
Right to object (Art. 21 GDPR)

To exercise your rights, please contact: datenschutz@livex.agency

10. Right to Lodge a Complaint with a Supervisory Authority

You have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data. The competent supervisory authority for Brandenburg is:

Die Landesbeauftragte für den Datenschutz und für das Recht auf Akteneinsicht Brandenburg (LDA)
Stahnsdorfer Damm 77
14532 Kleinmachnow
Germany
Email: poststelle@lda.brandenburg.de

11. Data Security

We implement technical and organisational security measures to protect your data against accidental or deliberate manipulation, loss, destruction or unauthorised access. All connections to this website are encrypted exclusively via HTTPS (TLS).

12. Updates to this Privacy Policy

This privacy policy is currently valid as of March 2026. As our website evolves or in response to changes in legislation or regulatory requirements, it may be necessary to update this privacy policy.

Last updated: 28/03/2026